Refund and Returns Policy

At ZeroBelly.in, we are committed to ensuring 100% customer satisfaction. Our team works diligently to provide you with the best shopping experience. However, if you need to return or exchange a product, please review our policy below:

Return & Exchange Policy

• Return or exchange requests must be made within 7 days of receiving the parcel.
• A 360-degree opening video of the shipment is mandatory for all return or exchange requests.
• Returns or exchanges will not be accepted without a 360-degree opening video.
• Exchanges are only permitted for product defects, incorrect sizing, or if the wrong item was shipped.
• Returns or exchanges for any other reasons will not be accepted.

Return & Exchange Process

• Customers must arrange a courier or reverse pickup to return the defective or incorrect product.
• Free pickups are not available; return shipping is subject to mutual agreement.
• If the return request is approved, we will arrange a pickup within 7 working days.
• The exchange process will begin once the returned product is received at our warehouse.

Product-Specific Return Policies

• We offer a 7-day replacement and exchange policy.
• Returns are accepted within 7 days of delivery.
• Replacement and exchange products will be delivered within 7 days.
• Once a refund is processed, the amount will be credited to the customer’s bank account within 5-7 working days.

For any further inquiries, please contact our customer support team. We appreciate your trust in ZeroBelly.in and strive to deliver the best shopping experience.